Engagement Model

Our engagement model is thoughtfully designed to deliver maximum value to our clients through a well-structured, two-phase approach.

Phase 1, a mandatory component, focuses on gaining a deep understanding of the business, identifying key gaps, and providing clear, actionable recommendations for improvement.

Phase 2, an optional extension, aims to support the implementation and oversight of the recommended corrective actions to ensure tangible results.

Phase 1: Scoping the Engagement

Scoping the Engagement focuses on understanding the business, summarizing key findings, and recommending actionable steps for growth. This phase is a one-time, project-based engagement with a fixed-fee structure.

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Nature of Engagement

  • One Time/Project-based
  • Fixed Fee Compensation
  • Effort Estimation – 40–60 hours, depending on the business size and scope.
  • Project Duration: 6–8 weeks.

Phase 1.1 - Understanding the Business

Domain and Business Dynamics

Understanding the industry, market ecosystem, internal functions, and value proposition.

Financial Health Assessment

Analyzing P&L statements and balance sheets from recent years, working capital (creditors and debtors), cash flow, ROI, banking arrangements, revenue streams, cost structures, and margin analysis.

Competing Landscape

Studying competition - including size, SWOT analysis, product/service portfolio, customer base, and geographic presence. Collating the View of the Business from Inside and Outside – Interviewing the Key employees across functions; Speaking the external partners – Vendors; Resellers; Competitors.

Phase 1.2 - Expanding the Roadmap

Preparing a comprehensive, unbiased report highlighting key business insights and actionable takeaways. The findings will be presented in a detailed, quantified format wherever possible, serving as the foundation for actionable insights. Focus areas include:

Operational Gaps

Identifying inefficiencies and missed opportunities.

Financial Weaknesses

Highlighting exposure areas and vulnerabilities.

Competitive Analysis

Evaluating and positioning challenges relative to competitors.

Employee Productivity and Motivation

Assessing workforce performance and morale.

Management Effectiveness

Reviewing the efficiency of current leadership and decision-making processes.

Phase 1.3 - Recommendations on the Way Forward

Delivering a structured roadmap of recommendations, including clear rationale for each recommendation and estimated investments and projected returns.

They say that time changes things, but you actually have to change them yourself.
- Mark Twain

Phase 2: Overseeing Execution

As the relationship evolves, the client may wish to establish a longer-term partnership with Amicuz to ensure that the recommendations from Phase 1 are effectively implemented under expert guidance. Phase 2 is designed to offer a customized approach tailored to the client’s specific needs, taking the project to its logical and successful conclusion.

Nature of Engagement

  • Longer Term / Outcome based
  • Retainership-based Compensation
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Expanding the Roadmap

Phase 2 is all about guiding and overseeing the implementation of the proposed recommendations.

Execution Framework

Establishing a robust framework with clearly defined ownership and accountability.

Time-Bound Execution

Setting and monitoring periodic milestones to ensure timely delivery.

Periodic Reviews

Conducting regular progress reviews to assess execution effectiveness.

Adaptive Approach

Tweaking strategies as needed to address emerging challenges or opportunities.

Advisory Role

Acting as trusted advisors and mentors throughout the execution phase.

This phase signifies the beginning of a long-term collaboration, where Amicuz functions as an extension of the client’s team. The relationship fosters trust and lays the groundwork for future phases of engagement. Case studies and success stories of similar partnerships illustrate the value Amicuz brings to its clients.

Our Success Stories

Octopus8 Pvt Ltd, Singapore

Industry - Business Process Outsourcing & Social Sector

A highly accomplished technology organisation, offering a comprehensive suite of automation solutions to the Social Sector with related managed services, the company was keen to

  • Manage cashflow and working capital deployment efficiently.
  • Explore business expansion to adjacent domains.
  • Adopt some new streams of business to meet growth ambitions.
  • Create a 3-year and 5-year strategic roadmap for the company.

Teaming up with the leadership team of Octopus8 and getting all the above executed in a time-bound manner was extremely satisfying for Amicuz. Today, Octopus8 and Amicuz are long-term collaborators in addressing a variety of business challenges and strategies.

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